Policies and Procedures

If you have any questions about any of these policies, procedures, terms, conditions and forms then please contact us immediately for an informal chat.

Policys, Procedures, Terms and Conditions:

  • Access to Fair Assessment Policy
  • Appeals Policy
  • Booking Terms and Conditions
  • Candidate Pre-Course Information
  • Child Protection Policy
  • Complaints Policy
  • Conflicts of Interest Policy
  • Customer Charter
  • Data Protection Policy
  • Equal Opportunities Policy
  • Health and Safety Policy
  • Malpractice and Misconduct Policy
  • Paediatric First Aid Policy
  • Quality Assurance Policy
  • Record Retention Policy
  • Website Terms, Conditions and Cookies (including, Disclaimer, Usage Policy, Copyright Notice and Privacy Policy)

Forms:

  • Appeals Form
  • Child Protection Reporting Form
  • Complaints Form
  • Conflict of Interest Report Form
  • Incident Report Form
  • ITC replacement certificate request form
  • Malpractice and Misconduct Report Form
  • Reasonable Adjustments Request Form (Temporary Disability)
  • Special Needs Adjustment Request Form (Long Term Disability)

Updates & News

Competition Time – win a place on a course

Posted - 12 May 2016

New competition Competition time – win a place on a course We are running a competition on Twitter.  You could...

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Outdoor First Aid course at Gartmore House

Posted - 05 May 2016

Outdoor First Aid course at Gartmore House Our Outdoor First Aid course at Gartmore House this week proved to be...

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Outdoor First Aid course in Callander

Posted - 29 Apr 2016

Outdoor First Aid course in Callander Well, what a success our Outdoor First Aid course in Callander was this week!...

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